一、引言 / Introduction 親愛的同學：您好！為了解大家對學校餐廳的滿意度，我們開展本次匿名調查。問卷填寫僅需 3-5 分鐘，所有數據僅用于課程作業分析，不會泄露您的個人信息，請放心填寫。感謝您的支持與配合！
Dear students,Hello! To understand your satisfaction with the school canteen, we are conducting this anonymous survey. It will take only 3-5 minutes to complete. All data will be used for course assignment analysis only and will not disclose your personal information. Thank you for your support and cooperation!
（一）基礎信息題（單選） 1. 你的性別Your gender A.男 Male B.女 Female
2. 您平均每周在學校餐廳就餐次數 How many times do you dine in the school canteen per week on average? A.3次及以下 ≤3 times B.4?7次 4?7 times C.8?14次 8?14 times D.14次以上 More than 14 times
3. 您對餐廳菜品口味的整體滿意度 How satisfied are you with the taste of canteen dishes? A.非常滿意 Very satisfied B.比較滿意 Relatively satisfied C.一般 Neutral D.不太滿意 Dissatisfied E.非常不滿意 Very dissatisfied
4. 您認為餐廳菜品價格是否合理 Do you think the price of canteen dishes is reasonable? A.非常合理 Very reasonable B.比較合理 Relatively reasonable
5. 您對餐廳就餐環境衛生的滿意度 How satisfied are you with canteen hygiene? A.非常合理 Very reasonable B.比較合理 Relatively reasonable C.一般 Neutral D.不太合理 Unreasonable E.非常不合理 Very unreasonable
6. 您對餐廳打餐排隊效率的滿意度 How satisfied are you with the queuing efficiency A.非常滿意 Very satisfied B.比較滿意 Relatively satisfied C.一般 Neutral D.不太滿意 Dissatisfied E.非常不滿意 Very dissatisfied
7. 您對餐廳工作人員服務態度的滿意度 How satisfied are you with staff service attitude？ A.非常滿意 Very satisfied B.比較滿意 Relatively satisfied C.一般 Neutral D.不太滿意 Dissatisfied E.非常不滿意 Very dissatisfied
8. 您對餐廳整體就餐環境的滿意度 How satisfied are you with the overall dining environment A.非常滿意 Very satisfied B.比較滿意 Relatively satisfied C.一般 Neutral D.不太滿意 Dissatisfied E.非常不滿意 Very dissatisfied
9. 綜合來看，您對校園餐廳的總體評價 Overall evaluation of the campus canteen A.非常滿意 Very satisfied B.比較滿意 Relatively satisfied C.一般 Neutral D.不太滿意 Dissatisfied E.非常不滿意 Very dissatisfied
10. 您最在意餐廳的哪些方面（可多選）Which aspects of the canteen do you care most about? (Multiple choices allowed) A.菜品口味 Dish taste B.菜品價格 Food price C.衛生清潔 Hygiene D.上菜速度 Serving speed E.服務態度 Service attitude F.菜品種類 Variety of dishes G.就餐環境 Dining environment
11. 您認為餐廳目前存在哪些主要問題（可多選）What are the main problems of the canteen? (Multiple choices allowed) A.菜品口味單一/不好 Taste is dull or bad B.價格偏高 High price C.衛生條件差 Poor hygiene D.排隊時間長 Long queuing time E.工作人員服務態度差 Poor staff service F.菜品更新慢 Slow dish update G.其他 Others
12. 請在1?5分中打分，1分最低，5分最高 Please score from 1 to 5, 1 for the lowest and 5 for the highest 很不滿意 不滿意 一般 滿意 很滿意
13. 打餐效率 Meal serving efficiency 很不滿意 不滿意 一般 滿意 很滿意
14. 您最喜歡餐廳的哪類菜品？What kind of dishes do you like best in the canteen?
15. 對于校園餐廳，您還有其他改進建議嗎？Do you have any other suggestions for the campus canteen?